Managing Your Account
How can I add more e-mail addresses to my account?
How do I terminate extra e-mail addresses I no longer need?
Can I pay for some one else's account?
How do I terminate my account?
How can I add more e-mail addresses to my account?
Commercial accounts, if you have purchased a MailMax Package: You can remotely add, modify and delete users. Your only limitation is the number of mailboxes that you have purchased. Point your
Internet explorer browser to http://max.net-star.net
Enter the administrator's username and password. Follow the direction.
If you have purchased any other package, please submit your request by following this link.
Personal accounts, please fill out a short form in order to add, modify or delete your accounts by following this link.
You must provide username and password on this form. It is a secure connection. Once the form has been submitted we will make all changes for you by next business day.
E-mail boxes can be added to personal accounts at the cost of 1.95 each.
How do I terminate extra e-mail addresses I no longer need?
Please send us an e-mail with your name and the account's name and password. You can also follow this link and fill out the short form.
Can I pay for some one else's account?
If you
would like to give someone a gift or simply just pay for another account. Please follow this link or call us.
How do I close my account?
In order to
terminate an account all cancellation notices must be in written format.
We need a notice with your name, account name and password stating that you would like to close your account. You may send it to us by one of the
following three ways:
1- E-mail to billing@southwest.net or billing@net-star.net
2- Send your notice to :
Netstar Communications and Internetworking, Inc.
18201 Von Karman Ave.
Suite 450
Irvine, CA 92612
3-Send it by fax to (949) 553-1118