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Many useful support related topics are available at our support forum. Visit our forum, post a question or answer.


By Operating systems

Windows XP

Windows 2000

Windows NT 4.0

Windows 95/98

Mac OS8

Mac OS X (10.0-10.1)

Mac OS X (10.2)


Email setup and issues

Outlook 2002/XP

Outlook 2000 

Outlook express 6

Outlook 98

Outlook 97

Outlook express / Wizard


Disconnect Problems
Check idle time out of your computer

If you are manually setting up your system, the following information can be very useful to you:

find a local phone number

DNS server IP numbers are:

Email server information:

You should set your incoming and outgoing mail server to the above mail severs. Your server name is based on your email address. So if your email is someone@southwest.net then your server is ca.southwest.net.


Automated dial-up 
set-up software

Windows users: Get the above program
In case that in the future you may run into trouble, if you have a copy of this software, it will set up your Windows 95/98 and NT/2000 system for you automatically, all you need to know is your username and password. Then you can leave the rest to this set up software.

  Tips: Did you know you can check your email using your Internet browser? Try it right now. Go to http://webmail.southwest.net
  Do you have any suggestions to how to better this site, or any questions? send us an email.

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